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  1. Home

  2. Government

    1. Agendas & Minutes
    2. Building Permits & Licenses
    3. City Commission
      Strategic Plan
    4. City Departments
    5. City Directory
    6. Code of Ordinances
    7. How City Government Works
    8. Planning Commission
    9. Safe Neighborhoods (Code Compliance)
    10. Winter Haven Emergency Information & Resources
      Before, During & After the Storm
    11. Submit a Request
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  3. Departments

    1. Airport
      1. About
        1. Administrative Documents
        2. Airport Advisory Committee
        3. Airport Director
        4. Airport History
        5. Airport Safety Committee
        6. Main Terminal Facility
        7. Pilots Association
      2. Business Directory
      3. Fixed-Base Operator (FBO)
        1. Area Attractions
        2. Hangars
        3. Land Leases
        4. Rental Car Services
        5. Restaurant
      4. 2026 Sun 'N Fun Information
      5. Enhanced Operating Procedures
      6. Airport Master Plan
    2. City Manager’s Office
      City of Winter Haven Strategic Plan
    3. City Attorney
    4. City Clerk
      1. Frequently Requested Phone Numbers / Resources
      2. Election Information 
      3. Public Records
      4. Boards & Committees
    5. Economic Opportunity & Community Investment
      1. State Housing Initiatives Partnership (SHIP)
      2. Community Redevelopment Agency (CRA)
      3. Building Permits & Licenses
        Building Permit & Inspection Utilization Report
      4. Engineering
        Floodplain Questions & Map Information Service
      5. Planning
        1. City of Winter Haven’s Unified Land Development Code
        2. Site Plan and Plat Reviews
        3. Development Review Committee (DRC)
        4. Planning Applications
    6. Financial Services
      1. Procurement
      2. Online Bid Postings
      3. Pension Information
    7. Fire Department
      1. About the Fire Department
      2. Chaplaincy Unit
      3. Fire Department Employment Information
      4. Fire Department History
      5. Inspections & Investigations
      6. Fire Department Community Involvement
        1. Fire Department Open House
        2. October Fire Prevention Month
      7. Safety Tips and Videos
    8. Human Resources
      1. Careers at the City of Winter Haven
      2. Current Job Openings
      3. General Application
      4. Firefighter Application
      5. Police Department Application
    9. Library
      1. My Account
      2. Services
        1. Sensory Spaces
        2. Digital Memory Lab
        3. Technology Classes
        4. Study Rooms
        5. Library Newsletter
        6. Suggest a Title
        7. Personal Shopper Service
        8. Blog
        9. Excellence in Reading
        10. Book a Librarian
      3. eResources
      4. Calendar
      5. Support
      6. About
      7. City Website
    10. Parks, Recreation, & Culture
      1. Facilities & Parks
        1. Parks & Trails
        2. Cemeteries
        3. AdventHealth Fieldhouse & Conference Center
        4. Pickleball
        5. Senior Adult Center
        6. Skate Park 
        7. Tennis Center
        8. Willowbrook Golf Course
        9. Winter Haven Recreation & Cultural Center
      2. Rentals
      3. Programs
        1. Aquatics
          1. About Our Swim Lesson Program
          2. 2026 Swim Lessons
          3. Training
          4. Aqua Zumba
        2. Athletics
        3. Pickleball
        4. Summer Camp
        5. Tennis Center
      4. Special Events Application
    11. Police
      1. Bureaus
        1. Administration
          1. Accreditation
            Department General Orders
          2. Internal Affairs
            Bias-Based Policing
        2. Investigative Services
          1. General Investigations
          2. Property & Evidence
          3. Special Investigations
        3. Support Services
          1. Code Compliance / Safe Neighborhoods
          2. Records Division
          3. Training
        4. Uniform Services
          1. K-9 Unit
          2. Reserve Officers
          3. Patrol Division
          4. Traffic
          5. Youth Services
            1. Drug Abuse Resistance Education (D.A.R.E.)
            2. Cadets Program
            3. Youth Leadership Council
      2. Community Services
        1. Chaplaincy Unit
        2. Citizen Volunteer Program
        3. Code Compliance
        4. Crime Prevention
          1. Bike & Pedestrian Safety
          2. Neighborhood Watch
          3. Permanent Prescription Medication Drop Location
          4. Preparing For The Storm - Businesses & Residents
          5. Seniors & Crime
        5. Frequently Asked Questions
        6. Hiring an Off-Duty Officer For Your Event
        7. Public Safety Community Advisory Committee
        8. Public Safety Leadership Council
        9. Security Alarms
        10. Youth Services
      3. Police Employment & Recruitment
        1. Benefits
        2. Employee Requirements
        3. Police Department Employment Application
      4. Online Services
        1. Crime Statistics
        2. Code Compliance eTRAKiT
        3. Extra-Duty Details for Special Events
        4. File a Complaint
        5. Online Parking Ticket Pay
        6. Public Records Requests
        7. Purchase Accident Reports
        8. Report A Non-Violent Crime Online
        9. Sexual Predator Lookup
        10. Warrants Search
    12. Public Affairs & Communication
      1. City University
      2. Grant & Aid Program for Not-For-Profit Agencies
      3. Transparency
      4. Newsletter Sign-Up
      5. Let’s Talk, Winter Haven
    13. Public Works
      1. Natural Resources
        1. Our Lakes
          Annual Lakes Report
        2. Partners & Links
      2. Solid Waste & Recycling
        1. Brush & Bulk Pick-Ups
        2. Commercial Collection
        3. Hazardous & E-Waste
        4. Holiday Collection
        5. Residential Garbage
        6. Residential Recycling
          1. Cardboard
          2. Glass
          3. Metal & Aluminum
          4. Paper
          5. Plastic Containers
        7. Service Look up Map
        8. Solid Waste Collection Status
      3. Streets, Traffic & Drainage
    14. Safe Neighborhoods (Code Compliance)
    15. Technology Services
    16. Water Department
      1. About
        1. Water Department Career Opportunities
        2. Cross Connection Control
        3. Meter Services
        4. Maintenance
        5. Reuse Water Program
        6. Wastewater Collections
        7. Wastewater Treatment Plants
        8. Water Plants
        9. Customer Service
          1. FAQs
          2. How to Read Your Utility Bill
          3. Other Local Services
          4. Start, Stop, or Move Services
          5. Winter Haven Water Customer Service Payments
      2. Customer Service
      3. Rates & Fees
      4. Service Map
      5. Water Conservation
        1. Winter Haven Water Conservation Rebates & Programs
          1. Smart Irrigation Controller
          2. WaterSense Toilet Rebate
          3. Water Conservation Kit
          4. Wireless Rain Sensor
      6. Lead Service Line Replacement Program
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  4. Residents

    1. Arts & Culture
    2. City Limits Map
    3. Careers at the City of Winter Haven
    4. Fire Department
    5. Flooding & Drainage
    6. Community Calendar
    7. Garbage & Recycling
    8. Informational Map Gallery
    9. Library
    10. Natural Resources
    11. Our Lakes
    12. Police Department
    13. Resources to Prepare for a Disaster
    14. Public Transportation Information
    15. Schools & Education
    16. Streets & Sidewalks
    17. Utilities
    18. Winter Haven History
    19. Seven Rivers Water Festival
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  5. Business

    1. Doing Business Here
    2. Economic Development
      1. Agribusiness
      2. Business Development
      3. Freight Transportation & Logistics
      4. Healthcare
      5. Technology & Innovation
      6. Tourism & Hospitality
    3. Opening a Business
    4. Winter Haven Chamber of Commerce
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  6. How Do I...

    1. Apply For
      1. Apply for a Building Permit
      2. Employment Opportunities
      3. Apply for Grant & Aid
    2. Contact
      1. All Staff
      2. Business Directory
    3. Find
      1. Alerts
      2. Bid Opportunities
      3. Community Events
      4. Community News
      5. Parks & Facilities
      6. Project Updates
      7. Public Records, Boards & Committees, Elections
      8. Rent a Facility
      9. Solid Waste Information
    4. Sign Up For
      1. Notifications
      2. Start / Stop Utilities
      3. Get the Alert. Not the Rumor.
      4. Engage with the City
    5. Submit
      1. Pay a Utility Bill
      2. Submit a Request
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  7. Feature Links

    1. Accessibility / Email Disclaimer / Site Usage Policy
    2. Careers at the City of Winter Haven
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