Water Department

Sustainable, Quality, Friendly Service

Committed to public service, our team strives to understand your needs, deliver friendly assistance, and make your experience with us a simple one. We work to provide exceptional water supply and treatment services to ensure the health and safety of our residents and the sustainability of our essential resources.

Winter Haven Water has nine divisions; Administration, Water Treatment Facilities, Wastewater Treatment Facilities, Reuse Distribution, Engineering, Utility Maintenance, Lift Stations, Customer Service, and Meter Services. Learn More

  1. Stay Connected with Winter Haven: Introducing Our New Text Update Service

  2. Local Hero: Doretha Mitchell Tillman

    “It is better to serve than to be served, as long as you are able to serve.” A lifelong resident of Winter Haven (Florence Villa), that’s me, Doretha Mitchell Tillman. Read on...
  3. Local Hero: Christine S. Samuel

    Christine Samuel moved to Winter Haven in 1966 where she attended Jewett High at night, Mr. Roosevelt Smith was her teacher. After being married with three sons, several years later she attended and graduated from Polk Community College. Read on...
  4. Local Hero: Donzell “DChief” Floyd

    Donzell Floyd was born on January 31, 1949 in Winter Haven, FL. Donzell was reared in a single parent household by his beloved mother, Beatrice. Donzell loved his Florence Villa community. Read on...
  5. Local Hero: James H. Ammons Jr. Ph.D.

    On January 8, 2021, Dr. James H. Ammons, Jr. was appointed as Chancellor of Southern University at New Orleans (SUNO). Read on...
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