The City of Winter Haven conducts a year-round citizen survey and collects hundreds of metrics internally every day. Explore the data below.

Survey Data

The City of Winter Haven Citizen survey is open year-round. A third party company (Zen City) collects the data, ensuring samples are representative of our community’s demographics in the most recent census. Data is collected via a variety of methods including digital, direct mail, and phone. The City receives a report several times per year.

The City of Winter Haven Commission and Staff utilize the data in strategic planning and budgeting initiatives.

Additional dashboards, including internal metrics broken down by pillar and department, are coming soon!