Extra-Duty Detail Requests

In order to efficiently respond to requests and manage the employment of off-duty police officers, The Winter Haven Police Department has partnered with Off Duty Management to provide services related to hiring off-duty officers.

You may request to hire off-duty police officers through the Off Duty Management web-based service, OfficerTRAK®, or calling the toll-free number below.

Off Duty Management provides online access to information through the OfficerTRAK® software including:

• Job-status
• Officer attendance
• Field notes and media files
• Post orders and instructions
• Past and future shift information

• Full liability coverage for the customer, the agency and the officer
• 24/7 customer service through their toll-free number 863-358-0771
• Dedicated point of contact for scheduling, invoicing and payroll

BOAT RATE*: All Boat Jobs will require a 2-hour additional charge to unload and load the boat.

SUPERVISOR RATE**:  A Supervisor is required when 4 or more officers are requested.

HOLIDAY RATE***: The holiday rate will apply to the following days: New Year's Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day.

 EMERGENCY RATE***:  If request is received less than 5 days prior to assignment the emergency pay rate goes into effect.

Cancellation policy: Customer cancelling or reducing an assignment within 48 hours of the start of the assignment shall pay the greater of officer hours worked or the agency minimum hours plus ODM administrative fees for the first 24 hours of the original assignment.

YOU CAN REQUEST SERVICE BY VISITING THE OFFICERTRAK® WEBSITE LINK: 
https://odm.officertrak.com/Winter-Haven-PD-FL

OR CALL OFF DUTY MANAGEMENT 24/7 AT 863-358-0771