Welcome to the City of Winter Haven Public Records & Information Center

Access portals to all City Commission/Planning Commission/Community Redevelopment Agency (CRA) meeting agendas, submit a public records request, track progress of your request, retrieve requested document(s), make a payment for record(s), and more.

All correspondence and email(s) sent to and from the City of Winter Haven, Florida, including email addresses and content, are subject to the provisions of the Florida Public Records Law, Florida Statute Chapter 119, and may be subject to disclosure.

All municipal records, with the exception of exempt records identified by Florida Statutes 119.07, are public record and open for personal inspection by anyone. Access to public records is available during normal working hours - Monday through Friday, 8 am to 5 pm "Reasonable" time, as it relates to time needed to retrieve records and/or complete a request for public records is not defined by Florida Statute. "Reasonable" response time will depend on the complexity of the request for public record, location of records, and work schedule of staff needed to provide records.

Florida Statute 119.07(4) generally allows copy fees of 15 cents for one-sided copies and 20 cents for double-sided copies. Most requests for public records will be provided at no charge by paper or electronically. More detailed requests for public records may include charges authorized by state statute for copying, supplies, such as CDs or DVDs, postage, and extensive use of technology resources or extensive clerical and/or supervisory assistance needed to provide requested records. There is no charge for staff time of 30 minutes or less required to provide public records. All fees shall be paid prior to delivery of requested records.

PLEASE BE ADVISED: Any request for information is considered a public record and your request may be made public. However, requests for public records may be made anonymously and are not required to be submitted in writing.