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City Manager's Office
Community Services
Executive and Support Services
Financial Services
Fire Services
Growth Management
Police Services
Technology Services
Utility Services

 
 


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T. Michael Stavres

Interim City Manager

mstavres@mywinterhaven.com

Communications-Marketing/Public Information
Winter Haven City Hall
451 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5600

Donna Sheehan, Assistant to the City Manager

dsheehan@mywinterhaven.com

Records Management/Public Records
Winter Haven City Hall
451 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5600

Joy Townsend, Records Manager/Deputy City Clerk

jtownsend@mywinterhaven.com

Reception-Mail Service
Winter Haven City Hall
451 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5600



 
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Travis Edwards

Parks, Recreation & Culture Director

tedwards@mywinterhaven.com

 
Parks & Recreation
210 Cypress Gardens Boulevard
Winter Haven, Florida 33880
Phone: (863) 291-5656
Fax: (863) 291-5660

Community Athletics
(Aquatics, Athletics, Willowbrook Municipal Golf Course, Winter Haven Tennis Courts)
210 Cypress Gardens Boulevard
Winter Haven, Florida 33880
Phone: (863) 291-5656
Fax: (863) 291-5660


Facility Maintenance
2501 First Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5759

Landscape Services
(Activity Fields, Chain of Lakes Stadium, Diamond Plex, Landscape Maintenance)
210 Cypress Gardens Boulevard
Winter Haven, Florida 33880
Phone: (863) 291-5745
Fax: (863) 298-5355

Library
325 Avenue A NW
Winter Haven, Florida 33881
Phone: (863) 291-5880
Fax: (863) 298-5889

Recreation/Culture
(Chain of Lakes Complex, Recreation Facilities, Rotary Park, Senior Adult Center, Winter Haven Recreational & Cultural Center)
210 Cypress Gardens Boulevard
Winter Haven, Florida 33880
Phone: (863) 291-5656
Fax: (863) 291-5660

Cemeteries
Rolling Hills Cemetery
4810 Tilden Road
Winter Haven, Florida 33881
Phone: (863) 291-5761
Fax: (863) 298-7906



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Michele Stayner

Executive and Support Services Director

mstayner@mywinterhaven.com

 
Human Resources
Winter Haven City Hall Annex
551 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5650

City Employment
Winter Haven City Hall Annex
551 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5650
Fax: (863) 291-5617

Organizational Effectiveness
Winter Haven City Hall
451 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5600


Fleet Maintenance
2501 First Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5759 or (863) 291-5760



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Cal Bowen

Financial Services Director

cbowen@mywinterhaven.com

Debbie Tate

Assistant Financial Services Director

dtate@mywinterhaven.com

Winter Haven City Hall Annex
551 Third Street NW
Winter Haven, Florida 33881
   

Finance & Accounting
Phone: (863) 291-5667

Payroll
Phone: (863) 298-7795 or (863) 291-5667

Procurement Services
Phone: (863) 291-5664 or (863) 291-5875



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Tony Jackson

Fire Chief

tjackson@mywinterhaven.com

 
Fire Department Administration
301 Avenue G SW (US Highway 17 South at Avenue G SW)
Winter Haven, Florida 33881
Phone: (863) 291-5677

Fire Prevention, Investigations and Public Education
Phone:(863) 291-5692 or (863) 291-5693

Fire Station No. 1: (863) 291-5665
Fire Station No. 2: (863) 298-7881
Fire Station No. 3: (863) 298-5212

Safety and Maintenance Officer
Phone: (863) 291-5665



 
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Merle Bishop
Growth Management Director

mbishop@mywinterhaven.com


Airport
2073 U.S. Highway 92 W.
Winter Haven, Florida 33881
Phone: (863) 298-4551
Fax: (863) 298-4553

Business Tax Receipts
490 Third St. NW
Winter Haven, Florida 33881
Phone: (863) 291-5695
Fax:  (863) 298-7856

Building Permits
Winter Haven City Hall Annex East
490 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5695

Community Redevelopment Agency (CRA)
490 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5850


Neighborhood Revitalization

CDBG/SHIP, Historic Preservation, Neighborhoods, Neighborhood Planning

Winter Haven City Hall
451 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 298-4482
Fax: (863) 297-3090


Planning
(Planning/Zoning)
Winter Haven City Hall
451 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5600
Fax: (863) 297-3090

Engineering Services
(Engineering, Surveying, Infrastructure)
490 Third Street NW
Winter Haven, Florida 33880
Phone: (863) 291-5851
Fax: (863) 291-5211



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Charlie Bird

Police Chief

cbird@mywinterhaven.com

 
Winter Haven Police Department
125 North Lake Silver Drive NW
Winter Haven, Florida 33881

Police Services: (863) 291-5858
Personnel/Recruitment: (863) 298-4441
Administration: (863) 291-5735, 291-5874
Records Division: (863) 291-5649
Crime Prevention: (863) 291-5705
Detective Division: (863) 291-5620
Property/Evidence: (863) 291-5724
Training Division: (863) 291-5736
Internal Affairs: (863) 291-5734

Code Compliance

125 N. Lake Silver Dr. NW
Winter Haven, Florida 33881
Phone: (863) 291-5697

Fax:  (863) 298-4495

 


 

 

Public Works

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Natural Resources
(Lakes Management, Stormwater)
451 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5881
Fax: (863) 291-5211

Public Services
2501 Motor Pool Road
Winter Haven, Florida 33881
Phone: (863) 291-5757
Fax: (863) 298-7924


Solid Waste
(Commercial Collections, Recycling, Residential Collections)
2501 Motor Pool Road
Winter Haven, Florida 33881
Phone: (863) 291-5756
Fax: (863) 298-7924

Streets
3195 Lake Conine Drive West
Winter Haven, Florida 33881
Phone: (863) 291-5852
Fax: (863) 298-5275




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Hiep Nguyen

Chief Information Officer

hnguyen@mywinterhaven.com


Geographic Information Systems (GIS)
Winter Haven City Hall Annex
551 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5679

Technology Services
Winter Haven City Hall Annex
551 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5679



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David E. Bayhan Jr., P.E.

Utility Services Director  
dbayhan@mywinterhaven.com

Billing and Utility Accounts

Winter Haven City Hall Annex

551 Third Street NW
Winter Haven, Florida 33881
Phone: (863) 291-5678

 
Utility Services Administration
Utilities Administration Building
401 Sixth Street SW
Winter Haven, Florida 33880
Phone: (863) 291-5853
Fax: (863) 291-5886

Water/Sewer Emergency After Hours:
(863) 291-5767

Asset Management
Utilities Administration Building
401 Sixth Street SW
Winter Haven, Florida 33880
Phone: (863) 291-5490
Fax: (863) 291-5886

Water Production and Distribution
Water Plants Contact Information:
Phone: (863) 291-5767
Fax: (863) 295-5161

Wastewater Operations and Maintenance
Wastewater Plants Contact Information:

Wastewater Treatment Plant No. 2
Phone: (863) 291-5766
Fax: (863) 298-7520

Wastewater Treatment Plant No. 3
Phone: (863) 291-5763
Fax: (863) 297-3031

Utility Services Maintenance
401 Sixth Street SW
Winter Haven, Florida 33880
Phone: (863) 291-5853
Fax: (863) 291-5886

 



 



 

 



 
City Hall:  451 Third St. NW, Winter Haven, FL 33881    tel: (863) 291-5600
 

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