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Welcome to Winter Haven, where every day is the perfect day to enjoy warm sunshine on your face and refreshing waters of the City's many lakes. This close-knit community has a diverse population with a variety of historic neighborhoods to choose from. Everything you need is inside the City limits from shopping and recreation to good jobs and education. By choosing to live, work, learn and play in Winter Haven, you have made the wise choice to be part of the Winter Haven lifestyle. We're glad you're here!



Construction Projects Updates

Want information about Capital Improvement Projects the City of Winter Haven is working on? Click here: Capital Project Report


Utility Services Public Notices:

As of Wednesday, March 23, 2017 at 2:06 p.m. the precautionary boil water notices have been rescinded for:

4401 - 4423 Mahogany Run

South Lake Florence and Pointe Court


As of Monday, March 20, 2017 at 3:07 p.m. a precautionary boil water notice has been issued for:

4401 - 4423 Mahogany Run.




If there are any questions, comments, or concerns, please call the Utility Services Department at (863) 291-5853.


SCAM ALERT: A "distraction scam" has come to Polk County.  People pose as home repair workers or City workers and lure victims outside to discuss home repairs, while others sneak in from another direction to steal items from the home. Please keep this in mind should someone come to your door saying they are a City employee:

  • When an issue is received, staff communicates with the customer before arrival. City workers will only enter a home at your request such as for a water quality or pressure issue. There may be a time when staff will ask you to turn on a faucet in the home to verify water meter connections, but they will not enter unless you request them to do so.
  • There are times when City staff needs to turn on the hose bib to flush out dirt at a home near where work is conducted, but there is no need to enter a home.
  • City staff will always drive City vehicles that are clearly and professionally marked with the City logo.
  • Employees always wear a City uniform shirt with the City logo.

Have a question about a City Utility worker at your door?  Please call 291-5853.


Financial Reports & Budget

To view the FY17 Adopted Budget, click HERE.

To view the 5 Year CIP FY16_FY20, click HERE.

To view the FY16 GFOA Budget, click HERE.


To view the FY15 Comprehensive Annual Financial Report, click HERE.

To view archived Financial Reports, Budget Documents and Amendments, Organization Donation Request Application and various other financial reports and documents, click HERE, then click to open the "Finance" folder.


Citrus Connection is the Community Transportation Coordinator (CTC). This special program provides free or reduced-price bus passes to physically, mentally, emotionally or economically disadvantaged individuals. Call 855-POLKBUS (765-5287) to qualify. Click 

paratransit   for more information.  

Looking for more meetings and community activities? 

Winter Haven Chamber of Commerce Community Calendar





State of Florida Unclaimed Property Program



City Hall:  451 Third St. NW, Winter Haven, FL 33881    tel: (863) 291-5600    fax: (863) 291-5623


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